Introducing Real-Time Visibility: A Standard for All of Our Customers

July 19 / US
Introducing Real-Time Visibility: A Standard for All of Our Customers

By: Michelle McBride, Senior Product Manager, Uber Freight

We recently announced real-time visibility for truckload as a standard capability, without any extra transaction or integration fees, for all of our managed transportation services and Transportation Management System (TMS) customers. We are thrilled to be the first to provide real-time visibility as a standard within a TMS solution as part of our commitment to deliver an unprecedented level of service and value to our customers.

We also want to raise the expectations within the logistics industry itself. We believe real-time visibility should be an industry standard and a fundamental part of transportation management.

What Can You Expect from Real-Time Visibility?

To deliver this service, we will be leveraging Descartes MacroPoint as our real-time visibility partner. Seamless incorporation of Descartes MacroPoint into our TMS and managed services solutions will enable us to deliver consistent and reliable real-time shipment tracking for hundreds of thousands of carriers. In addition, we will be placing an enterprise level real-time control tower within reach for shippers of all sizes and scale.

The integration of real-time visibility extends our ongoing efforts to apply the benefits of machine learning and data science to help shippers take a more predictive and proactive approach to supply chain management. Real-time visibility combined with our existing predictive risk analytics capabilities will enhance service predictions and enable us and our customers to more proactively manage potential supply chain disruptions.

The Benefits for our Customers

Including real-time visibility as a capability for our entire logistics services and technology offering delivers significant benefits to customers, including:

  • Access to best-in-class, real-time visibility. With this new offering, we will be able to provide current and future customers with unprecedented coverage and drive new consistency and efficiency in their track and trace execution.
  • Automatic real-time visibility from a single vendor. By building Descartes MacroPoint into our TMS and managed services solutions, customers no longer have to purchase a real-time visibility solution from another vendor.
  • Greater supply chain visibility and efficiency. Customers will now be able to view a large percentage of their freight with greater efficiency and coverage at a lesser overall cost, resulting in superior differentiation and immediate return on investment.

Implementation and the Future

We will begin to roll out the solution for truckload shipments in the U.S. and Canada by January 2020 and will expand the offering to Mexico and other geographies, as well as other modes in the future as part of our vision to deliver superior, full, end-to-end real-time global visibility as standard practice. There is much more to come!

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