Michael Bailey, Product Lead for Uber Freight Shipping
Olivier Causse, General Manager for Uber Freight Shipping
At Uber Freight, we’ve come a long way. From our earliest days, we’ve built technology to digitize and streamline the movement of goods. In 2018, we launched Shipper Platform, empowering shippers with direct access to our carrier network, a unique blend of owner operators and small fleets. With a few clicks, customers had instant access to create and tender loads, improving the rate and ease with which they could book a shipment. Moreover, the platform connected them directly to carriers using our load matching mobile app. We sought to bring customers a faster, easier, and more reliable way to book freight at competitive rates.
Shipper Platform has been a successful product, supporting our shippers for six years. To date, we’ve moved goods for tens of thousands of customers, such as Hart Print and Fully, through our trusted and ever-growing carrier network of 150+ less-than-truckload (LTL) and 95K+ full-truckload (FTL) carriers. These FTL loads have been hauled and delivered at an average of 95% on-time pickup (OTP) and 92% on-time delivery (OTD).
But as the dynamic logistics landscape has shifted, so have your needs. We’ve grown and evolved alongside you, offering more than just competitive freight shipping quotes, seamless load bookings, and free shipment tracking. Consequently, we are introducing Uber Freight Shipping, formally Shipper Platform, to reflect our expanded capabilities and commitment to meeting your evolving needs.
Uber Freight Shipping is your one-stop shop for quoting, booking, and tracking shipments from pickup to drop-off. Sign up and tender your first load in less than five minutes (That’s about as quick as getting an Uber ride or grabbing a cup of coffee!). Plus, you gain unparalleled visibility with auto-tracking, with 70% of FTL shipments receiving GPS updates every 15 minutes.
The free software leverages even more of Uber Freight’s core technology to continue bringing you an intuitive, lightning-fast, and transparent way to ship goods in the U.S. With 24/7 live support and expanded access to our experienced team of account managers, we help ensure every shipment is taken care of. As a result, 9 out of 10 shipments receive a 5- star rating from our customers — and we’re just getting started.
Considering your ongoing shipping challenges, we’ve doubled down on innovation to help you keep your business moving and growing. We understand there’s still much to be done, especially for shippers who struggle with manually securing freight capacity, particularly those with more complex needs.
Starting today, we’re introducing three enhancements to streamline your logistics, whether you’re moving one load or 1000s of loads.
You can now fully integrate with a leading ERP provider. By connecting your ERP to Uber Freight Shipping, you’ll be able to see all orders created in your ERP on the platform and turn them into shipments with just one click. More integration options with other leading ERP vendors are on the way.
Our new Rates and Lanes tool allows you to upload and compare your rate-on-file and contract rates with spot rates available from Uber Freight. Additionally, you can also tender directly to your contracted providers leveraging Uber Freight Shipping.
Lastly, we have enhanced our dedicated customer service model to provide real-time support for all your freight needs. Our dedicated account support offers customized multi-modal solutions, backed by logistics experts who provide quotes and shipping solutions for Hazmat, Intermodal, International, Multi-stop, and Expedited services.
Existing user? Login and explore the new Uber Freight Shipping.
New to Uber Freight? Sign up and start booking within minutes. Use code WELCOME10 for 10% off your first shipment.*
*10% discount on the base rate of the first FTL or the total cost of the first LTL shipment tendered to Uber Freight through the Uber Freight Shipping between August 1, 2024 at 8:00 am PT and December 31, 2024, at 11:59 pm PT. New customers only. This discount is a one time use on the first FTL or LTL load only and will be applied on the applicable invoice for the first load delivered through the Uber Freight Shipping. Non-transferable. Promotion has no cash value.
With instant quotes, real-time tracking, and 24/7 access to trusted carriers, Uber helps streamline your operations.
With upfront pricing, instant booking, and facility ratings, Uber Freight puts you in the driver’s seat.