Two decades of progress: How a global chemical producer saves millions with Uber Freight’s strategic logistics partnership

A global chemical producer, with thousands of customers in North America, manages one of the most complex logistics networks in the industry. With hundreds of thousands of deliveries annually, including truckload, bulk, and rail shipments, the company needed a logistics partner with the scale and specialization to support safe, compliant, and cost-effective shipping across all modes.

While the company had historically managed transportation in-house, rising cost pressures, regulatory complexity, and increasing customer expectations created a need for a more strategic, data-driven approach to keep goods moving. Their team wanted greater visibility into operations, more reliable multimodal capacity, and a partner who could drive continuous improvement through innovation and expertise.

When Uber Freight first began working with the chemical producer, their initial focus was on consolidation to reduce inefficiencies and optimize shipments. But over time, the partnership expanded into a fully managed transportation program that spans all major freight modes, including specialized support for bulk shipments.

Today, Uber Freight manages all rail shipments—including inbound vendor, loaded, and empty car—for the customer. Beyond day-to-day operations, the teams have collaborated on initiatives.

Technology has also been a key driver in the partnership. Uber Freight’s transportation management solution (TMS) is tightly integrated into the customer’s Enterprise Resource Planning (ERP) system, enabling real-time shipment visibility directly within their SAP instance. The TMS allows them to access Uber Freight’s public tracking portal and carrier performance dashboards, which they use to guide decisions around carrier selection, cost management, strategic planning, and navigating disruptions.

Additionally, the chemical producer was one of the first members of Uber Freight’s Design Partners program, playing a key role in shaping the next generation of Uber Freight products and solutions, like Insights AI.

Through its long-term partnership and collaboration with Uber Freight, the chemical producer has evolved from having a decentralized, manual logistics operation to a streamlined, tech-enabled supply chain. Key outcomes include:

• $15 million in annual transportation cost savings, driven by consolidation, optimization, and a multimodal strategy.

• End-to-end management of all rail operations, including loaded, empty, and inbound vendor moves.

• Improved performance tracking and transportation planning with access to in-depth KPIs and reporting.

• Reduced supply chain complexity from standardized processes with clear roles and responsibilities

The complex nature of the chemical industry means the company must continually explore new solutions to grow and succeed. With Uber Freight, they’ve been able to strategically expand their footprint and market reach, while driving improvements and efficiencies across their transportation network.

Whether the customer is navigating regulatory compliance, supply chain disruptions, or working on sustainability efforts and advanced technology adoption, the partnership with Uber Freight reflects a shared commitment to experimentation, continuous progress, and growth in one of the most diverse logistics environments in the world.

Streamline your chemical logistics with Uber Freight’s technology, partnership, and dynamic capacity to drive safe and cost-effective delivery while enhancing supply chain visibility. Connect with an Uber Freight representative today.