Case studies
Transformative improvements in logistics intelligence and operational decision-making
“We decided to partner with Uber Freight on AI to elevate our data analytics as our operations were getting more and more sophisticated. Insights AI is becoming one of the enablers to enhance getting to that goal of becoming the preferred supplier for our customers.”
– Tatiana Martinez, Vice President of North America Customer Service and Logistics at Colgate-Palmolive
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“Before, I didn’t have access to my data and now I have access and visibility to the information I need. Any reports I want to see, I’m able to get those quickly. If there’s anything I can’t find, my operations team jumps right in and gets those to me. They’re always in the weeds every day, getting our loads to execute.”
—Todd Holland, Logistics Manager, Blue Bird Body Company
Using PTP, Eaton boosts customer experience by providing easy access to the portal. Eaton’s customers can check shipment status 24/7 in real-time at their convenience, enhancing peace of mind.
“It's been a relationship of great trust and transparency. Uber Freight has always encouraged us to do things in a very planned, step-by-step manner so that implementations are as controlled as possible.”
— Diana Barroso, Head of Transportation Strategies at Metalsa
Partnering with Uber Freight made the “One Eaton” vision a reality. Eaton was also able to eliminate complexities associated with the customs process.
"Their platform has been a game-changer, providing us with the end-to-end visibility and data insights we need to optimize routes, consolidate shipments, and ensure on-time deliveries. This not only reduces our costs but also allows us to deliver superior service to our customers. ”
- Nick Lloyd, Group Customer Service and Logistics Director, McBride PLC
By having Uber Freight as a managed transportation service provider, the company has gained multiple benefits: better visibility into shipment data; enhanced service levels; and cost-saving opportunities through route optimization.
“In the past, we’ve had to follow up with customer representatives numerous times through email or phone to correct errors, which created additional expenses in lost time and labor. Now, our team makes fewer mistakes when filling out and uploading documents—and even when we do slip up, it’s very easy for us to rectify.”
– Jon England, Warehouse Operations Specialist at Fully
“During a hurricane, minutes matter. Having standardized reports with timely, accurate information is critical to us being able to quickly make data-driven decisions. We can immediately examine the status of our network and develop a strategy based on the data available in the Control Tower, then take action.”